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Cancellation and Refund Policy

Booking Cancellation


We understand that plans can change. Here's our cancellation policy:

  • Cancellations made 24 hours or more before the booking time: Full refund

  • Cancellations made between 12-24 hours: 50% refund

  • Cancellations made less than 12 hours before the booking: No refund

  • No-shows: No refund

Refund Process


When you're eligible for a refund:

  • Refunds will be processed within 5-7 business days

  • The amount will be credited to the original payment method

  • You will receive an email confirmation once the refund is processed


Special Circumstances


We may provide full refunds regardless of timing in cases of:

  • Court maintenance or technical issues

  • Severe weather conditions

  • Other circumstances beyond your control


How to Cancel a Booking


To cancel your booking:

  • Log in to your account

  • Go to "My Bookings"

  • Select the booking you wish to cancel

  • Click on "Cancel Booking"

  • Follow the prompts to complete the cancellation


Contact Us
For any questions about cancellations or refunds, please contact us at:

Email: info.sports@strokess.com

Phone: +91 9316556659

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